Privacy Policy
This privacy policy describes how SentinelGuard Solution collects, uses, and protects the personal data you provide or that is collected when you use our online platform and services. Your privacy is important to us, and we are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), in our handling of personal data.
Information We Collect
We collect information to provide and improve our services to you. The types of personal data we collect include:
- Information you provide directly to us: This includes information you submit when you contact us through forms on our site, register for an account (if applicable), request support, or engage with our services. This may include identification information and other details you choose to share.
- Information collected automatically: When you visit our site, we may automatically collect certain information from your device. This may include your IP address, device type, browser type, operating system, browsing activity on our site, and other technical data. This information helps us understand how visitors use our service and improve their experience.
- Information from cookies and similar technologies: Our site uses cookies and similar technologies to collect information about your browsing preferences and activity. This helps us operate the site efficiently and provide certain functionalities. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the personal data we collect for various purposes, including:
- Providing and maintaining our services: To deliver the cybersecurity solutions and related services you request.
- Improving our services: To understand how our platform is used and develop new features, services, and functionalities.
- Communication: To respond to your inquiries, provide customer support, and send you information related to our services, technical updates, security alerts, and administrative messages.
- Security and fraud prevention: To protect our site, services, and users from security threats, fraud, and other malicious activity.
- Legal compliance: To comply with applicable laws, regulations, and legal processes.
- With your consent: For any other purpose disclosed to you at the time we collect your information or with your consent.
Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Necessity for the performance of a contract with you or to take steps at your request before entering into a contract.
- Necessity for compliance with a legal obligation to which we are subject.
- Necessity for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your fundamental rights and freedoms.
- Your consent, where required by applicable law.
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in limited circumstances, such as:
- With trusted third-party service providers who perform services on our behalf (such as hosting, data analysis, communication delivery, customer support, and IT services). These providers are obligated to protect your data and use it only for the purposes we specify.
- If required by law, regulation, or legal process, such as in response to a court order or subpoena.
- To protect the rights, property, or safety of SentinelGuard Solution, our users, or others.
- With your consent or at your direction.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmission or storage.
Your Data Protection Rights
Under applicable data protection laws, depending on your location, you may have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you.
- The right to request rectification of inaccurate or incomplete data.
- The right to request erasure of your personal data in certain circumstances.
- The right to request restriction of processing your personal data in certain circumstances.
- The right to object to the processing of your personal data in certain circumstances.
- The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
- The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the physical address provided below. We will respond to your request in accordance with applicable law.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies. Cookies are small text files stored on your device. They help us operate our site, understand usage patterns, and remember your preferences. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our site.
Children's Privacy
Our online platform and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at the address below.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our site.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us by postal mail at:
SentinelGuard Solution
455 Pine Street, Suite 1200
Seattle, Washington, 98101
USA